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Editor: Dr. Vivek Singh Sachan
Frequency: Annual Journal
Edition: January - December, 2018
ISSN: 2277-1980 (Print) 2347-7679 (Online)
Volume: Vol:7
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Issue: January - December, 2018

A Comparative Study Of The Performance Of Public Sector And Private Sector Life Insurance Companies
By Dr. Arun Kumar | Sandeep Kumar Sonkar | Piyush Sharma
 
 
Corporate Restructuring: Mergers And Acquisitions
By Dr. Jitendra Kumar | Archana Singh
 
 
Evaluation Of Liquidity Position Of Steel Authority Of India Limited
By Dr. Arun Kumar | Dr. V. N. Gupta | Shubh Laxmi Srivastava
 
 
Impact Of Financial Leverage On Firm’S Performance And Valuation:A Panel Data Analysis
By Dr. Jitendra Kumar
 
 
The Impact Of Technology Trust And Technology Anxiety On Customer Satisfaction With Self-Service Technologies
By Dr. Wang Aimin | Dr. Zapan Barua | Dr. Md. Aftab Uddin
Issue: January - December, 2018
Volumn: Vol:7
Abstract
Self-Service Technologies (Ssts), An Outstanding Proliferation Of Technological Advancement, Revealed To Have A Profound Impact On Service Rendering Firm And Customers. Despite The Astounding And Tremendous Role Of Technologies, Some Customers May Sense Reluctant In Utilizing Ssts Due To Their Anxiety And Non-Attendance Of Technology Trust. Considering The Role Of Ssts, This Paper Intended To Ascertain How Ssts Users’ Satisfaction Is Impacted By Technology Anxiety And Technology Trust Which Is Exigent For A Successful Installation Of Ssts. A Proposed Model Was Substantiated To Perceive The Impact Employing The Data Generated From Ssts Users In Bangladesh. Hierarchical Regression Analysis Of 135 Responses Revealed That Ssts Users’ Satisfaction Is Thwarted By The Anxiety Allied With Technology. The Findings Also Reported That Technology Trust Also Has A Substantial Influence On Users’ Satisfaction. No Doubt That The Conclusions Of This Pursuit Would Assist The Practitioner In Service Firm To Discern Effacacious Implementation Of Ssts. A Detail Of Managerial Implications For Services Industries Also Is Put Forwarded Along With Notes On Further Research And Limitations Of The Study.
 
 
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International Journal of Human Potential Development, IJHPD, IJHPDINDIA, publication, academic publication, Journal of Human Potential Development, scientific and professional journals, publishers, journals, Society for Human and Social Potential Development, academic, scientific, management, article, manuscripts, research papers, online manuscripts, online research papers, online journals, human resource management, human potential development, potential development, human skills, global development, international journals, editorails, online editorials, Bi-Annual journals, kanpur, India, www.ijhpd.com

International Journal of Human Potential Development, IJHPD, IJHPDINDIA, publication, academic publication, Journal of Human Potential Development, scientific and professional journals, publishers, journals, Society for Human and Social Potential Development, academic, scientific, management, article, manuscripts, research papers, online manuscripts, online research papers, online journals, human resource management, human potential development, potential development, human skills, global development, international journals, editorails, online editorials, Bi-Annual journals, kanpur, India, www.ijhpd.com

International Journal of Human Potential Development, IJHPD, IJHPDINDIA, publication, academic publication, Journal of Human Potential Development, scientific and professional journals, publishers, journals, Society for Human and Social Potential Development, academic, scientific, management, article, manuscripts, research papers, online manuscripts, online research papers, online journals, human resource management, human potential development, potential development, human skills, global development, international journals, editorails, online editorials, Bi-Annual journals, kanpur, India, www.ijhpd.com

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